QUALITY STATEMENT

Dasteq is committed to providing quality work to our customers that meet the project standards and specifications for materials, quality, tolerances, schedules and public service while maintaining profitability and competitiveness.

Dasteq seeks to achieve quality by instilling the principle of “set and meet expectations” in the efforts of all levels of staff.

Dasteq ensures continual improvement through quality processes that are directed by a strong management team.

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UNDERLYING VALUES

SAFETY is to take continuous action to ensure a safe work environment for employees, subcontractors and the public.

QUALITY is to take continuous action to build quality.

ENVIRONMENT is to develop and maintain a corporate culture of environmental stewardship.

INTEGRITY is to follow transparent and straightforward business principles in all that we do.

COMMITMENT is to do what we say we are going to do.

ENTREPRENEURSHIP is to seek out opportunities to be challenged and to grow continually.

ACCOUNTABILITY is to be leaders who take responsibility and ownership for what we do.

ACKNOWLEDGEMENT is to take pride in achievement and to celebrate successes.

STEWARDSHIP is to recognize Dasteq as a valuable resource, to manage it wisely, and to take responsibility to preserve it for future generations.

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QUALITY COMMITMENTS

To be the preferred source of quality MEP services and products while building an enduring, innovative and successful organization.

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QMS STRUCTURE

• A Quality Management System organized to support and satisfy the standards and requirements.

• Prepare procedure manuals, quality management plans, process flowcharts, work methods, operational policies and forms.

• Plan work processes.

• Control product and service activities.

• Establish Annual Corporate, Division and Individual Goals.

• Prepare and distribute the Annual Business Plan.

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CORPORATE ORGANIZATION      

• Develop and maintain an organizational structure.

• Communicate organizational structure internally and externally.

• Define responsibilities and inter-relationships for critical positions.

 

SAFETY 

• Ensure that safety is a primary consideration in all we do.

• Develop and maintain a Safety Management System.

• Develop and maintain a corporate safety culture.

• Become an industry leader in safety performance.

• Conduct Health and Safety Risk Assessments and prepare supplementary project-specific Health and Safety Plans and Safe Work Procedures as required.

 

ENVIRONMENTAL MANAGEMENT & SUSTAINABILITY      

• Develop and maintain a corporate culture of environmental stewardship.

• Develop and support an Environmental Management Program.

• Conduct Environmental Risk Assessments and to prepare project-specific

• Environmental Control Plans as required.

• Establish and implement Corporate Sustainability Goals and develop Best

• Practices for crucial activities of project management

• Develop & maintain a sustainability program with a designated sustainability champion to stimulate & foster opportunities for sustainability

• Conduct our MEP contracting activities and day-to-day operations in as sustainable a fashion as possible.

 

CUSTOMER FOCUS         

• Use a strategic approach in selecting projects that will meet the Annual Business Plan goals.

• Develop and maintain an Estimating Management System.

• Be selective in choosing our customers and types of projects.

• Ensure that DASTEQ can meet our customers’ requirements.

•  suppliers and subcontractors based on their ability to meet our customers’ needs.

• Review project tenders to ensure that our customers’ requirements are adequately defined and documented.

• Ensure our customers’ requirements communicates to all relevant employees before initiating the project.

• Deliver projects according to our customers’ contract specifications.                      

• Provide innovative solutions on complex and demanding projects.

• Maintain a mutually beneficial relationship with selected customers.

• Understand our customers’ current and future needs.

• Undertake a customer satisfaction survey after each project.

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HUMAN RESOURCES      

• Develop and maintain a Human Resource Management System.

• Provide a work environment that fosters growth and retention of all employees.

• Become the employer of choice within our industry.

• Hire the best available employees based on qualifications and experience. Maintain adequate staffing levels.

• Provide training to employees under the Quality Management System.

• Evaluate the effectiveness of training through internal audits, customer feedback and performance evaluations.

• Ensure employees are aware of how their work activities contribute to the achievement of quality.

• Establish a process for individual staff to develop personal annual goals. Conduct individual staff performance reviews.

 

FINANCIAL MANAGEMENT          

• Monthly financial reporting.

• Manage all projects based on established budgets.

• Consider cash flow implications in all transactions.

• Maintain profitability on an annual basis.

 

ASSET MANAGEMENT    

• Take a long-term approach to asset acquisition and management.

• Own and operate an equipment fleet to satisfy corporate goals.              

• Operate and service equipment to maximize lifespan.

• Prioritize the utilization of internal equipment.

• Provide and maintain adequate equipment to meet the project needs.

• Establish a system for tracking, maintaining, storing and delivering small tools and inventory.

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PROJECT MANAGEMENT              

• Develop and maintain a system to manage MEP projects consistently and effectively.

• Manage projects to meet financial and corporate goals.

• Complete MEP projects on schedule and budget.

• Prepare project-specific Quality Control Plans.

• Complete documentation required to verify that customer and meets the Quality Management System requirements.

• Provide projects with adequate resources.

• Evaluate suppliers’ and subcontractors’ ability to meet project and Quality Management System requirements.

• Ensure that materials are approved, received, preserved, and installed as required.

• Ensure non-conforming products and materials are identified, documented, secured and identified to prevent unintended use.

• Establish a process to manage changes to the project.

 

PROCUREMENT

• Make procurement decisions based on the Quality Management System.

• Develop and maintain a Procurement Control program.

• Establish a system to ensure the proper labeling, packaging, handling, storage and delivery of materials.

• Maintain a mutually beneficial relationship with selected suppliers and subcontractors.

 

DOCUMENTS AND RECORDS

• Develop and maintain a control system for the Quality Policy Document, Procedures Manual, Work Methods, Operational Policies, Forms, Reference Standards, Specifications, and Contract Documents.

• Ensure that Records and other Audit Evidence are maintained in an organized manner, stored in a suitable environment and disposed of following documented procedures.

• Ensure that all confidential documents and maintains records according to Privacy Legislation.

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PROCESS VERIFICATION

• Ensure that the defined contract requirements have been identified and adequately addressed during the work and that they thoroughly review those before project completion.

• Establish decision points in all process flowcharts to verify that they meet the requirements.

• Manage process verification through the use of controlled documents.

• Calibrate all measuring, inspection and testing equipment utilized to verify the accuracy of the results.

 

SYSTEM VERIFICATION  

• Conduct internal audits of the Quality Management System to ensure continued conformance to the requirements.

• Conduct Management Review Meetings to evaluate the results of internal audits and ensure the continued effectiveness of the Quality Management System.

 

CONTINUAL IMPROVEMENT       

• Continually seek ways to improve processes.

• Review results identified through internal audits, statistical analysis, personal observations and customer interviews.

• Identify any areas of concern.

• Initiate corrective actions.

• Develop preventive actions to improve quality.

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QUALITY MANAGEMENT SYSTEM             

The Quality Management System (QMS) of DASTEQ has been organized, as shown in the following figure.

 

• QUALITY

• POLICY

• PROCEDURES

• MANUAL

• METHODS, OPERATIONAL

• QM PLANS, WORK

• POLICIES AND FORMS

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The Quality Policy Document describes DASTEQ’s commitment towards quality, customer satisfaction and continual improvement.

 

The Procedures Manual describes the processes necessary to satisfy the commitments laid out in the Quality Policy Document.

QM Plans, Work Methods, Operational Policies and Forms add details of specific tasks within the Procedures Manual and utilizes to ensure satisfactory and consistent work performance.

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ENVIRONMENTAL POLICY STATEMENT

DASTEQ Engineering Pvt Ltd. recognizes that the MEP industry can have a significant impact on the environment. DASTEQ is committed to conducting its activities in an environmentally responsible manner. DASTEQ’s goal is to meet environmental protection standards expected by the community at large and by the government and to strive to exceed those standards.

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To accomplish this, DASTEQ will:

• Develop and maintain a corporate culture of environmental stewardship;

• Develop and maintain an Environmental Management program;

• Conduct Environmental Risk Assessments and prepare project-specific environmental control plans as required;

• Commit to training and educating our staff and promote a culture of minimizing our environmental impact;

• Meet environmental requirements defined by legislation, regulation, government directives, standards, Best Practices and other applicable environmental standards;

• Ensure that planning and operational decision making at DASTEQ gives significant consideration to how our actions impact the environment and how we can manage and actively mitigate environmental impacts;

• Integrate environmental protection into our business by planning activities to avoid or mitigate adverse environmental impacts;

• Ensure that subcontractors and their employees understand and adhere to DASTEQ’s environmental policy and procedures;

• Conserve resource use by efficient use of energy, by reduction of emissions and discharges, by eliminating unnecessary waste and by recycling where practical;

• Ensure that response to any environmental incidents associated with DASTEQ operations is swift and effective; and

• Work towards the continual improvement of our environmental performance and environmental management systems.

 

This policy applies to all DASTEQ operations and on all DASTEQ worksites.